Perform early detection of fraudulent accounts using the tools provided and through review of suspicious transactions.
Gather data from multiple sources to provide a comprehensive assessment.
Provide a deep and comprehensive analysis of data to better understand potential risks, concerns and outcomes of decisions that can affect the company.
Analyze, detect, and prevent a possible risks in the account including money laundering, chargeback/e-check fraud, legal issues and gameplay irregularities.
Analyze, detect, and prevent a bonus abuse and 3rd Party usage of payment methods.
Mitigate company's losses caused by fraudulent activity.
Assist Customer Support Team to investigate and answer customer queries.
Assist Payments Specialist with missing and rejected payments.
Maintain accurate, up-to-date case records and data.
Review transaction reports for suspicious activity and perform patterning as needed.
Collaborate with other team members to effectively analyze and present data/ result of the investigation.
Meet personal productivity target and attendance expectations.
Minimum of 2+ years of experience in a Risk Management role.
Bachelor's degree in any course or at least 2 years in college.
Preferably with experience dealing with USA/European Gaming account.
Can communicate in written and spoken English in a business environment.
Ability to multi-task, prioritize, and manage time effectively without micro-management.
Interpersonal, communication and presentation skills.
Problem-solving and decision-making abilities.
Analytical skills and keen to details.
Ability to cope under pressure.
A proactive approach to work, in terms of suggesting changes and improvements to processes and systems.
Commercial awareness and the ability to understand broad business issues.