Overview

We are seeking a highly motivated and experienced Fraud Analyst to join our team.

The role of a fraud analyst is to analyze, oversee, and conduct thorough investigations on accounts related to complex fraud. It involves preparing and evaluating detailed reports to mitigate fraud risk. 

Areas of Responsibility

• Undertake an in-depth investigation to identify potential fraud.

• Facilitate the timely review and verification of all fraud-related alerts.

• Ensure that any identified fraud trends are reported immediately.

• Ensure that all internal and external inquiries are answered correctly, timely, and effectively.

• Provide insights based on the results of the fraud investigation and implement the appropriate measures and recommendations.

• Assist with data reporting on a daily, monthly, quarterly, and annual basis.

• Performing periodic checks to identify vulnerabilities including the system and processes.

• Identify any instance of system, promotion, or game abuse.

• Help identify areas for improvement.

What we are looking for...

• Minimum of 3+ years of experience in Risk Management or Fraud detection.

• Bachelor's degree in any course or at least 2 years in college.

• Understanding of fraud methodologies and tools, ideally with an understanding of gaming or eCommerce.

• Strong knowledge of chargeback risk handling.

• High level of attention to detail, flexible, reliable, and with excellent analytical skills.

• Great time management and organizational skills.

• Can communicate in written and spoken English in a business environment.

• Need to be able to solve problems in a fast and efficient manner.

• Ability to multi-task, prioritize, and manage time effectively without micro-management.

• Has the ability to cope under pressure.

• Highly motivated, team player, able to work on own in initiative.

• Decision-making and problem-solving skills are a must.

Important Requirements

• Willingness to work outside on a shifting schedule/weekend/holidays

• You will need your own office set up with a self-provided laptop or PC, headset and a reliable internet connection with the below requirements:

  • PC – Intel i5 4th Gen (or higher) – self provided

  • Minimum OS Version: Windows 10 or higher

  • Internet browser (preferably Chrome – but can use Edge, Firefox, etc.)

  • Minimum RAM: 8 GB

  • Minimum HDD Space: 1 GB

  • Headset: USB Headset (noise-canceling)

  • Web Camera (for team meetings)

  • Internet: Ethernet/Hardline Connection, speed minimum of 10Mbps Upload & Download Internet speed is required.

  • Backup Internet provider

Benefits

• Competitive salary

• Flexibility and remote work 

• Training and development

• International collaboration with our teams based around the world

• Fast growing business where the sky's the limit for your career